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About us

Offering flexible and scalable IT services

We specialise in delivering innovative, tailored IT solutions that match how your business actually works — whether you need infrastructure support, strategic consulting, software engineering or a long-term delivery partner.

Who we are

A delivery partner, not a body shop

Ryerson IT Solutions is a software engineering and IT services company headquartered in San Jose, California, USA. We were founded in 2013 on a straightforward premise: most failed technology projects do not fail for technical reasons. They fail because scope was never agreed, because the people who sold the work were not the people who built it, or because nobody was willing to deliver bad news early.

So we built the company around the opposite behaviour. Every engagement starts with paid discovery that produces a real specification. Every team is staffed with senior engineers who join your stand-ups. Every project ends with the source code, the documentation and the intellectual property transferred to you.

That model now supports more than 800 organisations across North America, Europe and Asia-Pacific, in sectors where getting it wrong is expensive — healthcare, financial services, insurance, logistics and retail.

98% Client retention
12+

Years in business

800+

Clients worldwide

1.2K+

Projects delivered

98%

Client retention

What drives us

History, mission and vision

Our history

Started with a vision to innovate, we have grown from a three-person consultancy into a full-service IT partner — adding cloud, data and design practices as our clients' needs moved beyond pure software development.

Our mission

To empower businesses with scalable, innovative IT solutions that improve efficiency and security, and to do it through expert guidance and seamless technology integration rather than disruption.

Our vision

To be a leading IT solutions provider that drives genuine digital transformation, builds long-term partnerships, and delivers technology our clients are still glad they chose five years later.

Why us

Why our services stand up to comparison

The six commitments we are prepared to be measured against on every engagement.

Senior-only delivery teams

The engineers in your discovery call are the engineers who build your system. No bait-and-switch staffing.

On-time, on-scope delivery

Fixed-scope discovery, two-week sprints and a published burn-down you can check any day of the week.

Transparent costs

Rate cards, estimates and change requests in writing. No surprise invoices at the end of a phase.

Flexible engagement models

Fixed price, time and materials, or a dedicated team that scales up and down as your roadmap changes.

Security built in

Secure SDLC, code review, dependency scanning and compliance-aware architecture on every project.

Full ownership handover

Source code, infrastructure definitions, documentation and IP are yours. No vendor lock-in, ever.

Our approach

The 6-D delivery method

Our 6-D approach has earned us recognition in the industry and helped more than 700 businesses deliver technology they can rely on.

01

Discover

We identify the real problem behind the request, interview stakeholders and look for the most appropriate solution — including the option not to build.

02

Define

We define scope, resources, timeline and success criteria, and agree what is explicitly out of scope so budgets stay honest.

03

Design

Our design team works alongside your people to produce architecture, data models and interface prototypes before development begins.

04

Develop

Senior engineers build in two-week sprints with working software demonstrated at the end of every iteration.

05

Deploy

Our QA team tests against the agreed specification, then we release through an automated pipeline with staging and rollback.

06

Deliver

You receive the finished system, source code, documentation and training — followed by warranty support and an optional managed plan.

Engagement models

Three ways to work with us

Most clients start with a fixed-price discovery, then choose the model that suits the stage their roadmap has reached.

01

Fixed price

For well-defined scope with a clear specification. You get a firm price, a firm date and a change-request process that is written down before work starts.

  • Best for audits, discovery and defined builds
  • Milestone-based invoicing
02

Time and materials

For work where requirements will genuinely evolve. You pay for the hours delivered, see the burn-down weekly, and can change direction at any sprint boundary.

  • Best for product discovery and R&D
  • Transparent weekly reporting
03

Dedicated team

A named squad retained monthly, embedded in your processes and tooling. Scale up or down with 30 days' notice as the roadmap changes.

  • Best for ongoing product development
  • Same people, month after month
Governance

Security, compliance and the boring things that matter

Delivery discipline is not only about code. It is about who can access what, how changes are reviewed, how data is handled and whether you can prove any of it to an auditor twelve months later.

  • Mutual NDA signed before discovery begins
  • Least-privilege access, reviewed each phase
  • Peer code review and dependency scanning on every merge
  • Delivery aligned to HIPAA, PCI DSS, SOC 2 and ISO 27001 controls
  • Documented handover and knowledge-transfer sessions
By the numbers

What a typical year looks like

140+

Releases shipped

99.9%

Managed uptime

30

Countries served

1

Business day to reply

Want references? We will put you in touch with clients running work comparable to yours before you sign anything.

Let's talk

Ready to start? Let's scope it together.

Tell us what you are trying to achieve and we will come back with an honest view of effort, cost and the fastest route to something working in production.

  • Reply within one business day
  • Speak directly to a senior engineer
  • NDA signed before discovery